Reviewed by 525catalinaa on TripAdvisor
Sep 29, 2018
It was my first visit to St Kitts for work purposes. I stayed at a villa in Sugar Bay Club. What a comfortable and clean apartment! Very spacious and one of the best mattresses I have ever slept on! Perfect oceanfront view! Their employees, specially Ofelia at the front desk had always the best attitude and big smile! Close to the hotel you find an excellent and handy supermarket, a great pizza place, and the best Indian restaurant in town.
Reviewed by TravelerTP on TripAdvisor
Sep 24, 2018
Incredible Customer Service
I have never received such incredible customer service! My first impression was a gentleman who took our bags to our rooms, but not for a tip as normal. in fact, he refused a tip, insisting that it was his pleasure. Throughout the time the we stayed at this hotel, they constantly went above and beyond to make sure that we received great service. Whether it was offering recommendations of places to go, or how to get the most for our money, they were friendly and offered advice. They called places to ensure they were open before we paid for a taxi ride. The room was spacious and comfortable. There were several restaurants on site, as well as a small convenience store.